Move my ticket to another date

For repeating events, you can ask to move your ticket to another date instead of asking for a refund. The organiser approves or rejects the request.

Where to find it: My Tickets → ⋮ → Reschedule

How to do it

1. Sign in to Tessera, open My Tickets, click ⋮ on the event, then Reschedule.
2. Click Reschedule next to the ticket you want to move.
3. Under Ticket(s) to Reschedule, choose how many, then pick the new date under Select Date.
4. Pick one of the Available Sessions, check the Reschedule Summary and click Request Reschedule.

We email you once the organiser approves or rejects it, with their reason if it's rejected. You can cancel your request at any time.

Tip: if no other date works, request a refund.