For ticket buyers
Where's my ticket?Find your ticket in your email, in My Tickets or on WhatsApp.Request a refundAsk the organiser for a refund from My Tickets on Tessera.Move my ticket to another dateCan't make it? Ask to move your ticket to another date.Join a waitlistSold out? Join the waitlist and get a chance when spots free up.Following an organiserWhy you hear from organisers about their next events.Send your ticket to someone elseTyped the wrong email, or buying for a friend? Forward your ticket to another email.Add your ticket to Apple Wallet or Google WalletKeep your ticket on your phone, ready to show at the door.How to pay for your ticketsPay by card, Link or Google Pay, in the event's currency or your own.When will I get my refund?Refunds reach you in 7–10 days once the organiser issues them.Contact the organiserQuestions about an event, your ticket or a refund? The organiser is the person to ask.