Add a validator for one event

Validators can only check guests in on event day. They don't get access to your dashboard or sales data. Added here, they work on this event only.

Where to find it: Event dashboard → Overview → Event Access → Add Person

How to do it

1. In the event dashboard, open Overview and click the Event Access tab.
2. Click Add Person.
3. In Add a person, enter their Name and Email.
4. Under Role on this event, choose Event validator: they scan tickets with their phone, and can't see the dashboard, orders or sales, or edit anything.
5. Click the invite button at the bottom of the window.

We email them to say they've been added, with a short guide on how to check guests in from their phone or computer. To remove them, use the Action column.

For door staff who work all your events, add them as a Validator in your organisation instead: see Add team members to your organisation.

Tip: share Scan tickets with your phone with your door team before the event.