Accept donations or pay-what-you-want

Updated 22 October 2026 · For organisers


Add an optional donation step so guests can give more than the ticket price. Use it for donations or pay-what-you-want.

Where to find it: Event Customization → Donation

How to do it

  1. Open Event Customization → Donation.
  2. Switch to Donation On. It's off by default.
  3. Edit the Donation Section Title and add a Description, for example what each amount pays for.
  4. Optional: under Preset Donation Amounts, click + Add for each amount buyers can pick in one tap.
  5. Click Save.

What guests see

Guests see the donation section at checkout, marked (Optional). They tap a preset amount or type any amount they like.

Donations carry the same fees as ticket sales: see Who pays the fees?. Every donation appears in your event dashboard with the donor's details, the amount, fees and your net donation revenue.

Tip: to ask guests for other details at checkout, see Ask custom questions at checkout.