View and edit answers
Answers to your custom questions are saved with each ticket. Check and correct them from the Tickets tab.
Where to find it: Event dashboard → Overview → Tickets
How to do it
- In the event dashboard, open Overview and click the Tickets tab.
- Find the ticket you need. A buyer with several tickets shows up as several rows, one per ticket.
- Click ⋮ on that row, then Edit Ticket Details, correct the answer and save.
Each row is edited separately, so correcting one ticket doesn't change the buyer's other tickets. You can also cancel or refund a ticket from the Tickets tab: see Refund or cancel a ticket yourself.
Tip: you can also email guests based on their answers: see Email your attendees.