Ask custom questions at checkout
We collect name and email for every buyer. Add custom questions to collect anything else, like a phone number, dietary needs or an ID, for all tickets or only some.
Where to find it: Event Customization → Custom Questions
How to do it
- Open Event Customization → Custom Questions.
- Add a question and pick its type: phone number, short text, single or multiple choice, document upload or checkbox.
- Turn on Required if guests must answer.
- Choose the ticket categories it applies to, or leave it empty for all tickets.
- Choose who answers, then Save.
Who answers
| If you pick… | Questions are asked |
|---|---|
| Ticket buyer | Once per order |
| Each attendee | For every ticket in the order. Can lower conversion. |
Tip: set a deadline so last-minute and door buyers only give their name and email. Answers can be corrected later: see View and edit answers.