Get help from the Tessera team
Stuck, or have a question this help centre doesn't answer? Email the Tessera team.
Where to find it: contact@yourtessera.com
How to do it
- Email contact@yourtessera.com. It's also the address for pricing questions and partnerships.
- Include your organisation name and the event's name or link.
- Add a screenshot of what you see. It helps us answer in one go.
If you're a ticket buyer, contact the event's organiser first: see Contact the organiser.
Tip: Stripe verification stuck? Check My Stripe setup is stuck first: it covers the three usual fixes.
Related
Why Tessera?A fast checkout, money before your event, every market and all your tools in one place.How much does Tessera cost?Free to start. You pay a small fee per paid ticket, and nothing on free tickets.My Stripe setup is stuckThe three usual reasons Stripe verification stops, and how to fix them.