Split the fees by percentage

Updated 22 October 2026 · For organisers


Instead of passing the whole platform fee to buyers or covering all of it yourself, you can split it in any proportion with the platform fee slider. The slider replaces the old "Customers pay the fees / You pay the fees" choice.

Where to find it: Step 4 → Platform fee slider

How to do it

  1. In Payments & go live, find Platform fee.
  2. Drag the slider to set how much of the fee your buyers pay: Customer pays shows their share, You cover shows yours, in %.
  3. Watch the Estimated payout table update as you move the slider.
  4. When the split looks right, carry on and publish.

Tip: to see exactly what buyers pay and what you receive per ticket, read Understand your estimated payout.