Email your attendees

Updated 22 October 2026 · For organisers


Send an email to everyone with a ticket to this event, or only some of them, such as one ticket category or people who checked in.

Where to find it: Engagement → Attendees Communication → + New Campaign

How to do it

  1. Open Engagement → Attendees Communication and click + New Campaign.
  2. Fill in the campaign name, sender name, reply-to email and subject line, then write your message.
  3. In Select Recipients, filter by Ticket Category and Participant Status (Confirmed, Checked-in, Refunded, Canceled, Pre-Launch Registration or Canceled w/o Refund). Total audience shows how many people will get it.
  4. Click Review, then send it now or later: see Schedule a campaign.

Use Save Draft at any step to finish later.

Each campaign counts toward your plan's marketing email allowance: see How many marketing emails can I send?.

Tip: to reach people who don't have a ticket yet, like past attendees and followers, see Promote a new event to past attendees.