Set when tickets go on sale
Each ticket has its own sale window. Choose when sales open and close, and whether buyers see the deadline at checkout.
Where to find it: Step 3 → ticket Settings → Sale window
How to do it
- In the Tickets step, open the ticket and go to the Settings tab → Sale window.
- Set Starts: When the event is published, or On a date and time and pick the date and time.
- Set when sales close (options below).
- To show buyers the deadline, turn on Show the sale end date at checkout. It nudges them to book.
- Under Visibility, keep Show this ticket before the sale starts on to tease it, or turn it off to hide the ticket until the sale opens.
- Click Save ticket or Update ticket.
When sales close
| Event type | Your options |
|---|---|
| Single event (Ends) | When the event ends, When the event start, 1 hour before the event starts, 24 hours before the event starts, or On a date and time |
| Repeating event (Ticket sales closing time) | At session end time, or Before session start: sales close a set number of hours before each session |
Tip: need to stop sales on a live event right now? See Pause or reopen sales.
Related
Early bird and last-minute pricingReward early buyers or change the price close to the event, automatically.Pause or reopen salesStop ticket sales temporarily without unpublishing your event.Pre-launch your eventCollect interest before tickets go on sale, and open sales at a threshold.Create paid or free ticket typesAdd as many ticket types as you need, each with its own price and quantity.