Customise confirmation and reminder emails
We send every buyer a ticket confirmation email after checkout and an event reminder before the event. Customise both to add your own details, like updates or changes to the event.
Where to find it: Engagement → System Emails → settings icon
How to do it
- Open Engagement → System Emails.
- Find the Ticket Confirmation Email or Event Reminder Email and click the settings icon on the right.
- Edit the sender name, reply-to email address, subject line, event image and email description.
- Save your changes.
Tip: want VIPs or table guests to get a different email? See Send different emails per ticket category.